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Return Policy

Returns

The return policy for each item is clearly shown on the product description page for that item. Simply click on the “Shipping and Returns” to see the return policy for that particular item.

No returns are allowed on new merchandise including handbags, new and special order timepieces, art and any custom merchandise. Exceptions will of course be made in the event of a mistake in shipment. RETURNS WILL NOT BE ALLOWED WHERE THERE IS ANY INDICATION OF USE, DAMAGE, REMOVAL OF ANY PARTS OR ANY OTHER TAMPERING OR ABUSE. A specific time period for returns will be disclosed in the Shipping and Returns section on the product page.

Prior to returning any item, customers must email World’s Best at concierge@worldsbest.com or call us at 469-630-1168 to discuss the issue and any potential resolution. ANY RETURN MUST BE AUTHORIZED IN ADVANCE within the time period allowed for returns. If authorized, instructions for returns will be provided in writing. Any return must be sent by authorized carriers only (such as Fed Ex or UPS) at the customer’s expense and must include all of the items received including the box, merchandise, tags, papers and other items received.

A restocking fee of $200 will be assessed unless otherwise noted. Upon return, the merchandise will be inspected to ensure there is no indication of use, loss, damage or tampering. Damages will be assessed for any unauthorized use, damage or tampering or, in the sole discretion of World’s Best, the return authorization may be revoked and the merchandise returned to customer.

Any refund will be issued within 30 days after receipt and inspection of the returned item. Such refund may be issued by company check, credit card refund or electronic funds transfer in the discretion of World’s Best.

Please refer to the specific product description page for details.

Cancellation of Order

For our clients’ protection, World’s Best first confirms that it is able to fulfill the order as received before processing the order and payment. Clients may cancel any order without penalty prior to confirmation of the order by World’s Best simply by emailing us at concierge@worldsbest.com or calling us at 469-630-1168. If a client wishes to cancel an order after it has been confirmed but before it has been shipped, we will work in good faith to attempt to cancel the order. However, in some cases, it may not be possible to cancel the order without penalty if commitments were made to other companies or dealers to fulfill the order. Once an order has shipped, the order may not be cancelled and the return policy applicable to that merchandise will be in effect.