Return Policy

No returns are allowed on new merchandise including handbags, new and special order timepieces, art and any custom merchandise. Exceptions will of course be made in the event of a mistake in shipment.

For any items that are listed as returnable, a specific time period for returns will be disclosed in the Shipping and Returns section on the product page.

Prior to returning any item, customers must contact World’s Best at concierge@worldsbest.com to discuss the issue and any potential resolution. ANY RETURN MUST BE AUTHORIZED IN ADVANCE within the time period allowed for returns. If authorized, instructions for returns will be provided in writing. If using a prepaid label provided by World’s Best, any return must be sent in compliance with instructions provided by World’s Best. Any return must include all of the items in their original condition including the box, merchandise, tags, papers and other items received. A return will not be accepted if any items or parts are missing or used, worn or damaged or if instructions for return were not followed. World’s Best is not responsible for any items lost or damaged in transit.

A restocking fee of $200 will be assessed unless otherwise noted. Upon return, the merchandise will be inspected to ensure there is no indication of use, loss, damage or tampering. Damages will be assessed for any unauthorized use, damage or tampering or, in the sole discretion of World’s Best, the return authorization may be revoked and the merchandise returned to customer.

Any refund will be issued within 30 days after receipt and inspection of the returned item. Such refund may be issued by company check, credit card refund or electronic funds transfer in the discretion of World’s Best.

Please refer to the specific product description page for details.

For our clients’ protection, World’s Best first confirms that it is able to fulfill the order as received before processing the order and payment. Clients may cancel any order without penalty prior to confirmation of the order by World’s Best simply by emailing us at concierge@worldsbest.com. If a client wishes to cancel an order after it has been confirmed but before it has been shipped, we will work in good faith to attempt to cancel the order. However, in some cases, it may not be possible to cancel the order without penalty if commitments were made to other companies or dealers to fulfill the order. Once an order has shipped, the order may not be cancelled and the return policy applicable to that merchandise will be in effect.